Privacy Policy

Effective Date: 23rd August 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.chikavaa.com and purchase from us.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email, phone number, billing/shipping address.
Payment Information: Processed securely by our payment gateway partners (we do not store your card, UPI, or banking details).
Order Details: Products purchased, order history, preferences.
Technical Information: IP address, browser type, device details, cookies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate order updates, offers, and support.
Improve our website, products, and services.
Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data.
We may share your data only with:

Payment Partners to process secure transactions.
Courier & Logistics Partners to deliver your orders.
Service Providers who help us with IT, marketing, or analytics.
Authorities if required by law.

4. Payment Security

We use trusted payment gateway. All transactions are encrypted and processed securely. Chikavaa does not store or have access to your sensitive payment details such as card numbers, CVV, or UPI pins.

5. Cookies

Our website may use cookies to improve your browsing experience, track preferences, and provide personalized recommendations. You can manage cookies in your browser settings.

6. Your Rights

You have the right to:

Access, update, or correct your personal data.
Request deletion of your data (subject to legal & transactional requirements).
Opt-out of marketing communications anytime.

7. Data Security

We take reasonable measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Chikavaa

Email: hello@chikavaa.com
Phone: +91-91198 66662

Address: S. S. Enterprises

Gata No. 344, Semra Preetpur, New Jail, Mohanlalganj, Lucknow – 226301, Uttar Pradesh